Please read these Terms & Conditions in full before using Pikeluk. By registering, you agree to all of these terms.
Pikeluk is an online gaming platform offering a variety of games and entertainment services for adult users in Bangladesh. By registering on this platform, you confirm that you are at least 18 years of age and legally permitted to use these services.
It is the member's responsibility to comply with all applicable local and international laws when using Pikeluk. If online gaming is prohibited or restricted in your jurisdiction, it is advisable not to use Pikeluk. Pikeluk will not be held responsible for any legal issues arising from use of the platform.
Pikeluk reserves the right to change, amend, or update these Terms & Conditions at any time. All changes will be published on the website and take effect from the date of publication. We recommend checking this page regularly to stay informed of the latest terms.
Engaging in any of the following activities may result in your account being temporarily or permanently suspended:
To open an account on Pikeluk, you must be 18 years of age or older. The registration process requires your full name, a valid email address, mobile number, and other personal details. All information provided must be accurate and verifiable.
Pikeluk strictly prohibits opening multiple accounts. Only one account per person is allowed. If duplicate accounts are detected, all associated accounts will be closed and any funds held may be forfeited.
Pikeluk may request identity documents, proof of address, or other supporting documents at any time to verify the information provided during registration. Withdrawals and certain services may be temporarily restricted until this verification process is complete.
The security of your account is your own responsibility. Use a strong password that you have not used anywhere else. Pikeluk recommends enabling two-factor authentication to keep your account even more secure.
If you believe your account has been hacked or is being used without your authorization, change your password immediately and notify our support team. The sooner you report it, the faster we can take the necessary action.
All documents must be clear and legible. Incomplete or unclear documents will not be accepted.
Pikeluk supports multiple payment methods, including mobile banking, bank transfer, and e-wallets. Minimum and maximum transaction limits vary by method. Deposits are generally reflected instantly, though some methods may take a few minutes.
Withdrawal requests may take 24 to 72 hours to process, though most are completed sooner. For your first withdrawal, account verification must be complete. Pikeluk reserves the right to review any suspicious transactions and may request additional information or documents if necessary.
Pikeluk does not charge any fees for deposits, though the payment provider's own charges may apply. For withdrawals, the first three per month are free; a nominal processing fee applies to each subsequent withdrawal.
Pikeluk offers a variety of bonuses and promotions for both new and existing members. Each bonus comes with specific terms and wagering requirements that must be met before a withdrawal can be made. Claiming a bonus means you have read and agreed to the associated terms and conditions.
Bonus abuse, claiming the same bonus through multiple accounts, or attempting to complete wagering requirements by artificial means will result in all bonuses and associated winnings being voided and may lead to account suspension.
Each bonus comes with a wagering requirement, typically 20 to 40 times the bonus amount. For example, a BDT 1,000 bonus with a 30x wagering requirement means you must place a total of BDT 30,000 in bets to complete the wagering.
Wagering must generally be completed within a set timeframe (typically 14 to 30 days). If the wagering requirement is not met within that period, the bonus and any associated winnings will be forfeited.
All games on Pikeluk are powered by internationally recognised Random Number Generator (RNG) technology, ensuring every outcome is entirely random and unbiased. Neither Pikeluk nor any third party can alter or influence game results.
Each game has its own rules and payout structure, clearly outlined within the game itself. We recommend reading these rules before you play. If a game is interrupted due to a technical error or system issue, all bets will be refunded.
Live Casino games are hosted by real dealers. Respectful conduct during play is mandatory. Using abusive or offensive language toward dealers or other players may result in chat access being revoked or your account being suspended.
Pikeluk regularly hosts tournaments with prize pools reaching thousands of BDT. Each tournament has its own entry fee, terms, and prize structure. Entering a tournament means you accept all the rules specific to that event.
Pikeluk is an entertainment platform committed to delivering the highest quality service; however, it cannot accept full liability for technical errors, server downtime, or issues arising from third-party payment gateways. In such situations, Pikeluk will work promptly to resolve the issue and make reasonable efforts to compensate affected members.
Pikeluk is not liable for any financial losses incurred through use of the platform. Members are advised to play within their own budget and practise responsible gaming. Pikeluk does not provide financial advice under any circumstances, and gaming should not be treated as a source of income.
If you have a dispute or complaint, please reach out to our support team first. We take all complaints seriously and work toward a fair resolution. If an internal settlement is not possible, third-party mediation may be available as an option.
Pikeluk reserves the right to suspend or close any account at any time and for any reason, particularly where there is evidence of rule violations, fraud, or misconduct. Members are generally notified before any suspension or closure, though immediate action may be taken in cases of serious violations.
Members may request account closure at any time. Before the account is closed, all pending withdrawals will be processed and any remaining balance will be returned. To reopen a closed account, you will need to contact the support team, and re-verification may be required.
As part of its responsible gaming commitment, Pikeluk offers members a self-exclusion option. You can disable your account for a set period — 7 days, 30 days, 6 months, or permanently. During this time you will not be able to log in, deposit, or play.
Your account cannot be reopened before the self-exclusion period ends. This is an important safeguard for your protection, and we enforce this policy strictly.
Pikeluk reserves the right to change, amend, or update these Terms & Conditions at any time. All changes will be published on the website and take effect immediately. For significant changes, members may be notified via email or SMS.
Continued use of the platform after any changes means you accept the updated terms. If you do not agree to a change, you have the right to close your account.
For any questions, issues, or complaints, contact the Pikeluk support team:
Pikeluk is committed to delivering a safe, transparent, and enjoyable gaming experience.
Pikeluk uses SSL encryption and advanced security technology to keep all your transactions and personal information completely protected.
All games are internationally RNG-certified. Every outcome is completely random — no manipulation, no bias.
For verified accounts, most withdrawal requests are processed within 24 hours, so your funds reach you on time.
From welcome bonuses to VIP rewards — Pikeluk runs special offers throughout the year for regular players.
Our experienced support team is available around the clock to assist you. Reach us anytime via live chat or email.
Enjoy all Pikeluk services from your smartphone or tablet. A smooth experience is guaranteed across any device.